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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany

September 30, 2025

5  out of  5
rating by Brittany
"I switched to Josh Roney's SF agency a few years ago after dealing with a hard-to-reach agent at another location and I'm so thankful I made the switch. Josh and his team have been great with communication, education, and customer service. I had a meeting with Dakota, who explained everything so well to me about what my coverage currently looked like and potential changes for my life insurance policy that would benefit me in the long run. I use the drive safe beacon for a discount--he helped me realize I didn't have the right settings in place on my phone for optimization, which means I wasn't getting a discount as great as what I could so in the office, he helped me fix my settings to ensure that my app and beacon function to make sure my discount will reflect my driving accurately and give me a bigger discount! Very grateful for honest agents who want to provide the best discounts for customers and knowing where to look to help do so. Super kind staff with integrity, ready to help give you the best price possible. Highly recommend!"
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shaneXC

September 22, 2025

5  out of  5
rating by shaneXC
"Quick response, great service with Aaron"
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Eric Carpenter

September 19, 2025

5  out of  5
rating by Eric Carpenter
"These guys are great. Aaron Renfro is always there to help and explain any questions or issues we have ever had. They have went above and beyond for us more than once, service is unbeatable."
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Patricia Brown

September 6, 2025

5  out of  5
rating by Patricia Brown
"He is very polite and helps me with any concerns I've never had any bad experience with Josh and I want to thank him for being there for me."
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Scott Brooks

September 5, 2025

5  out of  5
rating by Scott Brooks
"No complaints. I’ve been a SF customer for a long time. Never had an issue with any claims. Responsive staff."
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Faye Raye Bradley

August 25, 2025

5  out of  5
rating by Faye Raye Bradley
"I have been a loyal customer with State Farm for close to 15 year’s now,and I have always been treated with respect by all of the employees who work in the Brownsville office! Thanks State Farm!!😃"
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Lori Brooks

August 20, 2025

5  out of  5
rating by Lori Brooks
"All of the staff are always very and helpful! I recommend them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joni Brooks

August 20, 2025

5  out of  5
rating by Joni Brooks
"This office has a nice, friendly staff. They take good care of us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Veronica M.

August 13, 2025

5  out of  5
rating by Veronica M.
"Amazing service and very helpful! A wonderful team who truly cares about you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Thomas Mann

August 13, 2025

5  out of  5
rating by Thomas Mann
"Josh is great to work with, and so is his assistant, Preston! Great place!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sitha Brinegar

August 12, 2025

5  out of  5
rating by Sitha Brinegar
"Everyone is so friendly. You can tell in their actions and their voices, that they want to help you. When they say they will call you back, it's always in a timely manner. They will sit and talk with you in a way that is easy for you to understand."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Bogenreif

August 7, 2025

5  out of  5
rating by Ashley Bogenreif
"So far State Farm has been doing well for me as insurance provider. When we were looking for home owners insurance they had the best pricing around and we were able to bundle it cars and home for less than what we were paying previously. I have always had friendly interactions with Dakota, my insurance agent, and some of the other agents."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shawn Bonney

August 6, 2025

5  out of  5
rating by Shawn Bonney
"Always been there for my family when we needed them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elizabeth Falkner

July 30, 2025

5  out of  5
rating by Elizabeth Falkner
"Everyone at this office is super frendly and helpful. I’ve had nothing but good experiences here. Def recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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sean bleick

July 30, 2025

5  out of  5
rating by sean bleick
"Great staff and very helpfull"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aubrey Daniels

July 29, 2025

5  out of  5
rating by Aubrey Daniels
"Amazing service from people who truly care. Wouldn't go anywhere else!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Blankenship

July 28, 2025

5  out of  5
rating by Kathy Blankenship
"The customer service is fantastic with Josh Roney & staff. Calls are returned immediately & when I go into the office to ask a question I am treated with respect & they make sure my questions gets answered. I had to be towed a couple of times and it didn’t cause my rates to go up."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bill Beville

July 28, 2025

5  out of  5
rating by Bill Beville
"Everyone at this office is very professional and have responded to any need I might have in a timely manner. Very pleased"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ben Carse

July 25, 2025

5  out of  5
rating by Ben Carse
"We have been very pleased with the service from Josh Roney's agency. The cost of the policies have been very competable. We love the road side assistance. no need to have Triple A."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laurencioz

July 25, 2025

5  out of  5
rating by Laurencioz
"Great Environment! The agents are friendly and welcoming and thorough with assisting in coverage. I’d definitely recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Addy Schilling

July 24, 2025

5  out of  5
rating by Addy Schilling
"I’ve had nothing but good experiences here. Helpful team, great rates, and they make insurance way less stressful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bailey Fredrick

July 24, 2025

5  out of  5
rating by Bailey Fredrick
"Great experience overall. Quick responses, no pressure and a team that actually seems to enjoy helping people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shane Doyle

July 23, 2025

5  out of  5
rating by Shane Doyle
"I’ve worked with this office for years as a police officer who deals with traffic accidents. No one is easier to deal with than these guys, as far as getting info for my involved persons and to make a report as accurate and complete as possible. Truly a professional group of folks."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Band

July 23, 2025

5  out of  5
rating by Linda Band
"Excellent continuing service by State Farm including coverage following a natural disaster (tornado)."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wes Cameron

July 19, 2025

5  out of  5
rating by Wes Cameron
"Amazing customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."